Please read these terms carefully before using Buzzing Host services. By using our services you agree to be bound by these terms.
For the purposes of these Terms, the following definitions apply:
You must be at least 18 years of age and capable of entering into a legally binding contract to use our Services. By registering, you represent and warrant that you meet these requirements.
You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. Providing false or misleading information may result in immediate account suspension or termination.
You are solely responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at support@buzzinghost.com if you suspect any unauthorised access to your account. We are not liable for any loss or damage arising from your failure to safeguard your credentials.
Unless expressly permitted, each Customer may maintain only one primary account. We reserve the right to merge or close duplicate accounts.
We will use commercially reasonable efforts to provide the Services as described on our website and in your account. Service features, specifications, and pricing may vary by plan. You are responsible for selecting a plan appropriate for your needs.
Shared hosting accounts are provided on a multi-tenant infrastructure. You agree not to use excessive server resources (CPU, RAM, I/O, bandwidth) in a manner that adversely affects other customers. We reserve the right to throttle or suspend accounts that negatively impact server performance.
Managed VPS and cloud server services are provided with specified resource allocations as detailed in your plan. Buzzing Host will manage the server infrastructure, apply security patches, and ensure platform availability. You retain responsibility for your applications, code, and data.
Domain registration services are subject to the terms and policies of the relevant registry authority (e.g., Verisign, Nominet). We act as a registrar or reseller. Domain registrations are non-refundable once processed. You are responsible for keeping your WHOIS contact information accurate.
Email accounts are provided subject to the storage limits of your plan. We reserve the right to disable outbound mail from accounts found to be sending spam or violating our Acceptable Use Policy.
We strive to maintain high availability across our platform. Scheduled maintenance will be communicated in advance where practicable. Unplanned outages may occur and we will endeavour to restore services as quickly as possible. Please refer to our StackStatus page for real-time network status.
Each hosting account is entitled to one (1) free domain name, including free yearly renewals, for as long as that domain remains hosted with Buzzing Host. Should the associated hosting account be cancelled, downgraded to a plan that does not qualify for a free domain, or the domain otherwise moved away from Buzzing Host, standard registration and renewal fees will apply going forward.
Only one (1) free domain is permitted per hosting account, regardless of plan type or tier. Customers wishing to register or manage multiple domains must purchase additional domains separately as described below.
Additional domains may be purchased at standard rates and added to hosting accounts that support the hosting of multiple websites. Availability of multi-site hosting depends on your plan; please refer to your plan details or contact support to confirm eligibility.
All domains obtained through Buzzing Host, or transferred into Buzzing Host, remain the property of Buzzing Host. This applies to free domains provided as part of a hosting plan as well as additional domains purchased through our platform.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our Services to:
Enforcement: Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund. We co-operate fully with law enforcement where required by law.
All plans include fair usage provisions. You may not use our infrastructure for activities that consume disproportionate server resources, including but not limited to running persistent background processes, high-frequency scripts, or large-scale file storage beyond plan limits.
All prices are displayed on our website and are subject to change with reasonable notice. Prices are exclusive of any applicable taxes (VAT, sales tax, etc.) unless stated otherwise. You are responsible for paying all applicable taxes.
Services are billed in advance on a monthly, annual, or multi-year basis depending on the term you select at sign-up. Your chosen billing cycle is confirmed in your order confirmation email.
Services renew automatically at the end of each billing period unless you cancel before the Renewal Date. You will receive a renewal reminder at least 14 days before your Renewal Date. By continuing to use the Services, you authorise us to charge your payment method on file.
We accept major credit and debit cards and other payment methods as displayed at checkout. Payment details are processed securely by our payment provider. We do not store full card details on our servers.
If payment fails, we will attempt to collect payment again. Services may be suspended if payment remains outstanding after a grace period of 7 days. Accounts suspended for non-payment may be terminated and data permanently deleted after a further 30 days.
We reserve the right to change our pricing. For existing customers, price changes will take effect at the next renewal date, and you will be notified at least 30 days in advance.
You may cancel your Services at any time through your Control Panel or by contacting our support team. Cancellation takes effect at the end of the current billing period unless otherwise requested.
New shared hosting accounts are eligible for a full refund if cancelled within 30 days of the original sign-up date. This guarantee applies to the initial hosting term only and does not apply to renewals, domain registrations, SSL certificates, dedicated servers, VPS, or cloud server products.
The following are non-refundable under all circumstances:
Approved refunds will be credited back to the original payment method within 5–10 business days. We are not responsible for delays caused by your financial institution.
We commit to a 99.9% network uptime monthly availability for our shared hosting and cloud services, excluding scheduled maintenance windows and circumstances beyond our reasonable control (force majeure).
If we fail to meet our uptime commitment in any given calendar month, you may request a service credit equal to a pro-rated portion of that month's fees. Credit requests must be submitted within 15 days of the downtime event. Credits are applied to your account and may not be exchanged for cash.
Our uptime commitment does not cover downtime resulting from:
Where included in your plan, Buzzing Host performs daily automated backups of your hosting account data (files and databases). Timeline backups are retained according to your plan specifications. Backups are provided as a courtesy and are not guaranteed to be complete, error-free, or available at all times.
Your responsibility: You are solely responsible for maintaining your own independent backups of all data, files, and databases. Buzzing Host shall not be liable for any loss, corruption, or unavailability of your data, regardless of cause.
Backup restoration requests may be available through your Control Panel or via support. We will make reasonable efforts to assist with restoration but cannot guarantee the availability or integrity of any specific backup snapshot.
Upon account termination — whether by you or by us — all data associated with your account may be permanently deleted after a 30-day retention window. You are responsible for exporting any data you wish to retain before termination.
You are responsible for maintaining the security of your website, applications, scripts, and content. This includes keeping CMS platforms (e.g. WordPress), plugins, themes, and scripts updated and secure.
We scan hosted files daily for malicious content. If malware is detected on your account:
If your account is repeatedly infected with malware and you fail to take remediation steps, we reserve the right to suspend or terminate your account to protect the integrity of our platform.
Where SSL certificates are provided or installed, you are responsible for renewing them before expiry. We are not liable for any consequences arising from expired SSL certificates on your domain.
You retain full ownership of all Content you upload or transmit via our Services. By using our Services, you grant Buzzing Host a limited, non-exclusive licence to host, store, and transmit your Content solely for the purpose of providing the Services to you.
All trademarks, logos, service marks, software, documentation, and other materials relating to Buzzing Host and Buzzing Media Corp are our exclusive property or the property of our licensors. You may not use, copy, reproduce, or distribute any of our intellectual property without our prior written consent.
We respect intellectual property rights and expect our customers to do the same. If you believe that content hosted on our platform infringes your copyright, please submit a valid DMCA takedown notice to legal@buzzinghost.com. We will investigate and respond in accordance with applicable law.
Our Services may integrate with, or link to, third-party services, software, or websites. We are not responsible for the availability, accuracy, or practices of any third-party services. Your use of third-party services is subject to their respective terms and conditions.
Where we use third-party infrastructure providers (e.g. AWS, Google Cloud), their service terms may also apply to the underlying infrastructure powering your service. We will notify you of any material changes to our infrastructure partnerships that may affect your services.
To the maximum extent permitted by applicable law, the following limitations apply to all claims arising out of or relating to these Terms or the Services.
In no event shall Buzzing Host or Buzzing Media Corp, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, business, or goodwill, arising out of or in connection with these Terms or your use of our Services.
Our total aggregate liability to you for any and all claims arising under or in connection with these Terms shall not exceed the total fees paid by you to Buzzing Host in the three (3) months immediately preceding the event giving rise to the claim.
You acknowledge that the limitations of liability set forth in this section are a fundamental element of the basis of the bargain between you and Buzzing Host, and that we would not be able to provide the Services at the prices offered without these limitations.
Nothing in these Terms limits or excludes any rights you may have as a consumer under applicable law that cannot be waived by agreement, including any statutory warranty or guarantee.
You agree to defend, indemnify, and hold harmless Buzzing Host, Buzzing Media Corp, and their respective officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
We reserve the right to suspend or restrict access to your account or Services immediately and without notice if:
We may terminate your account and delete all associated data with 30 days' notice for convenience, or immediately for cause in the circumstances listed above. Upon termination for cause, no refund will be issued.
You may terminate your account at any time through your Control Panel. Termination is subject to our cancellation and refund policy set out in Section 6.
Upon termination, all licences granted to you under these Terms will immediately cease. You must stop using our Services and, if requested, confirm that you have destroyed or returned any of our Confidential Information in your possession.
We may modify, update, suspend, or discontinue any aspect of our Services at any time. We will provide reasonable notice of material changes that may affect your use of the Services.
We reserve the right to update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email at least 14 days before the changes take effect.
Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and cancel your account.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Buzzing Media Corp is incorporated, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may pursue resolution through binding arbitration or the courts of competent jurisdiction.
To the fullest extent permitted by applicable law, you agree to resolve any disputes with us on an individual basis and not as part of any class, consolidated, or representative action.
Nothing in this section affects any statutory rights you may have as a consumer that cannot be contractually waived, including any rights to bring claims before a court of competent jurisdiction in your country of residence.
If you have any questions about these Terms of Service, please contact us:
Buzzing Host (a subsidiary of Buzzing Media Corp)
Legal & Compliance
Buzzing Media Corp
Email: legal@buzzinghost.com
Support: support@buzzinghost.com
Website: buzzinghost.com
For privacy-related enquiries, please refer to our Privacy Policy or contact privacy@buzzinghost.com.